--- title: Nissan digitize its training and certification programme description: Nissan relies on Sparkup to ensure the control and consistency of customer service quality and to digitize the training program. Results in time savings, quality gain and savings for Nissan. image: https://blog.sparkup.app/hubfs/Capture%20d%E2%80%99e%CC%81cran%202018-11-12%20a%CC%80%2022.23.57.png --- [![Sparkup](https://blog.sparkup.app/hubfs/Sparkup_logo238x72.png)](https://sparkup.app/) - Product - [Product overview](https://sparkup.app/product/) - [Audience Interaction](https://sparkup.app/features/) - [Streaming](https://sparkup.app/streaming/) - [Live Mosaik](https://sparkup.app/virtual-audience/) - [Analytics](https://sparkup.app/feature-analytics/) - [Resources](https://sparkup.app/resources/) - [Blog](https://blog.sparkup.app/) - [eBooks](https://sparkup.app/resource-type/ebook/) - [Testimonials](https://sparkup.app/resource-type/testimonials/) - [Help center *open\_in\_new*](https://help.sparkup.app/hc/en-us) - [Login](https://app.eu.sparkup.live/auth/login) - [![Sparkup](https://blog.sparkup.app/hs-fs/hubfs/Sparkup_October2018%20Theme/Images/Artboard-1@0.5x.png?width=108&name=Artboard-1@0.5x.png)](https://sparkup.app/) - [Product](https://sparkup.app/product/) - *public* - [English](https://sparkup.app/) - [Français](https://sparkup.app/fr/) - [Español](https://sparkup.app/es/) - [日本語](https://sparkup.app/ja/) # Nissan digitize its training and certification programme Training By Sparkup on January 22, 2019 As a major stakeholder in the European car industry, NISSAN Europe counts no fewer than 6,500 sales executives and 3,000 service executives to be trained, across 23 countries. ## ![icon-sp-document (1)](https://blog.sparkup.app/hs-fs/hubfs/icon-sp-document%20(1).png?width=36&name=icon-sp-document%20(1).png) Context Nissan Europe, partnered with Sparkup, to digitize its entire training and certification programme for its Sales Forces and Services using Sparkup. This large-scale project came with a view to becoming proficient in service quality and improving sales performance throughout Europe. ## ![icon-spM-innovation](https://blog.sparkup.app/hs-fs/hubfs/icon-spM-innovation.png?width=36&name=icon-spM-innovation.png) Challenge **Ensure proficiency and homogeneity** in customer service quality and sales performance throughout its teams, in all Europe-based dealerships. **Digitize** the training and certification programme to make it applicable to all, efficient and innovative. ## ![](https://blog.sparkup.app/hs-fs/hubfs/icon-spM-easyToUse-1.png?width=36&name=icon-spM-easyToUse-1.png) Sparkup as a solution Sparkup was the cornerstone of NISSAN's digital transformation in training and certification programmes. Its software-as-a-service solution makes training more dynamic, measures competency levels and supports participants in their orientation towards adapted training programmes. Sparkup gives a new dynamic to NISSAN's training programmes. The participants log in on their phone or tablet, can interact, brainstorm and assess their knowledge thanks to quizzes, games, challenges, etc. Established in collaboration with Sparkup, this project was rewarded by the Brandon Hall Awards - the most prestigious in the training industry - in the category “Best Advance in Learning Technology Implementation’’. **![Capture d’écran 2019-01-14 à 19.10.04](https://blog.sparkup.app/hs-fs/hubfs/Capture%20d%E2%80%99e%CC%81cran%202019-01-14%20a%CC%80%2019.10.04.png?width=487&name=Capture%20d%E2%80%99e%CC%81cran%202019-01-14%20a%CC%80%2019.10.04.png)** ## ![icon-sp-challenge](https://blog.sparkup.app/hs-fs/hubfs/icon-sp-challenge.png?width=36&name=icon-sp-challenge.png) Results   **Time saving** From 70’ to a simple click for compiling data following a training session From 5 days to a few minutes for results delivery **Quality gains**  1 unique assessment process across Europe Flawless data treatment Individual training recommendations **Money Saving** 850 labor days saved since 2016 Assessment logistic costs divided by 4   *‘‘The personal assessment system designed by Sparkup has a truly positive impact on our* *network performance. This individual approach guides participants to a training programme adapted to their needs. The assessment enables the certification of each* *salesperson according to our service quality standards."* *"Sparkup platform generates more commitment from trainees, and offers a* *better learning experience. It also boasts sound real-time reporting features concerning the participants' results and performances, giving them more visibility over their status and progression margin."* **Edouard de Seynes - Training Manager NISSAN Europe**   Share [![Share on facebook](https://blog.sparkup.app/hs-fs/hubfs/hs_marketplace_assets/modules/Social%20Sharing/79/facebook-color.png?width=24&name=facebook-color.png)](http://www.facebook.com/share.php?u=https://blog.sparkup.app/nissan-digitize-its-training-and-certification-programme&utm_medium=social&utm_source=facebook) [![Share on linkedin](https://blog.sparkup.app/hs-fs/hubfs/hs_marketplace_assets/modules/Social%20Sharing/79/linkedin-color.png?width=24&name=linkedin-color.png)](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.sparkup.app/nissan-digitize-its-training-and-certification-programme&utm_medium=social&utm_source=linkedin) [![Share on twitter](https://blog.sparkup.app/hs-fs/hubfs/hs_marketplace_assets/modules/Social%20Sharing/79/twitter-color.png?width=24&name=twitter-color.png)](https://twitter.com/intent/tweet?original_referer=https://blog.sparkup.app/nissan-digitize-its-training-and-certification-programme&utm_medium=social&utm_source=twitter&url=https://blog.sparkup.app/nissan-digitize-its-training-and-certification-programme&utm_medium=social&utm_source=twitter&source=tweetbutton&text=) ### Subscribe to our newsletter! 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